This privacy policy explains how Toronto Drywall Pro ("we", "us", "our") collects, uses, and protects information about visitors to our website at https://torontodrywallpro.ca and customers across the Greater Toronto Area.
Information We Collect
When you request an estimate or contact us, we collect the following information voluntarily provided by you:
- Name and contact details (phone, email, address of the project)
- Project details (type of drywall work, square footage, scope)
- Any messages or photos you send us about your project
When you browse our website, we automatically collect standard server log data — IP address, browser type, pages visited, referring URL — used solely for site analytics and security.
How We Use Your Information
- To respond to your estimate request and schedule an on-site visit
- To quote, schedule, and invoice drywall work
- To send project updates and follow-up communications
- To improve our website and services based on aggregated analytics
Information Sharing
We do not sell, rent, or trade your personal information. We share information only when necessary to deliver the service: with our crew members for project execution, with insurance adjusters (for water-damage claims, with your written authorization), and with subcontractors (asbestos abatement partners, electricians) when your project requires their involvement.
We comply with all applicable Canadian privacy laws, including PIPEDA (Personal Information Protection and Electronic Documents Act) and Ontario provincial privacy legislation.
Cookies & Analytics
Our website uses cookies for basic functionality and may use analytics tools (such as Google Analytics or Google Tag Manager) to understand site usage. These tools collect anonymized data. You can disable cookies in your browser settings, though some site functionality may be affected.
Data Retention
We retain customer information for as long as required to complete the project, plus a reasonable period (typically 7 years) for tax, warranty, and legal purposes. Estimate-only inquiries that do not convert to projects are retained for 24 months.
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Withdraw consent to marketing communications
- Request deletion of your data (subject to tax/warranty retention obligations)
To exercise any of these rights, contact us at info@torontodrywallpro.ca.
Security
We take reasonable measures to protect personal information from unauthorized access, disclosure, or loss. No internet transmission is 100% secure, but we limit data access internally and use industry-standard storage practices.
Changes to This Policy
We may update this privacy policy from time to time. The "Last updated" date at the top reflects the most recent revision. Material changes will be communicated via the website.
Contact Us
Questions about this privacy policy or our data practices? Reach us at:
- Email: info@torontodrywallpro.ca
- Phone: 647-933-7780
- Service area: Toronto, ON, Canada